18K Diamond 3 Marquiese Fashion Ring
• Rendered in high-quality 18K Rose gold
• Embellished with 1.60 Carat diamonds
• Diamonds feature G-H color and SI clarity grade
Shipping and Return Policy
Our Customer Service Department is open Monday through Friday 9am-6pm EST. We will reply to any emails or messages left after hours of during the weekend on the next business day. If you have any questions or are experiencing difficulty placing an order, please email us at email@example.com or call us at +1 (516) 897-0699
To request a repair, please use our contact page and be sure to include
Upon receipt of the above information, we will assess and authorize the repair. For items purchased within the past 30 days, repairs are free of charge. For purchases over 30 days old, additional fees based on labor and cost of material may apply. All repairs are subject to additional shipping charges. Please note that the 30-day period only applies to watches you purchase from us. All other items are subject to normal costs.
Return + Refund Policies
Saatchi Jewelry is dedicated to providing the most positive shopping experience for all of our customers. If, for any reason, you are unsatisfied with your purchase, please contact firstname.lastname@example.org to request a return and provide the following:
We will reply to you and let you know whether your return request has been rejected or approved. In case of approval you can send your item to us.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If we approve your returned item, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
Discounted or customized items are final sale and not eligible for return.
Full priced items in original condition are returnable for refund or exchange within 14 days of receipt.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We recommend using an insured courier such as UPS, FedEx or USPS. Saatchi Jewelry will not assume responsibility for items damaged or lost in transit.
To return your product, you should mail your product to:
ATTEN: Website Return
4545 B Austin Blvd
Island Park, NY 11558
If you are dissatisfied with your purchase for any reason, full-priced items in original condition are returnable for refund or exchange within 14 days of receipt. Please use our contact page for any inquiries regarding returns.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Under certain conditions, only partial refunds are granted (if applicable)
Any item not in its original condition, damaged or missing parts for reasons not due to our error are not eligible for return.
Please allow between 3-7 business days on top of shipping for your custom piece of jewelry to arrive if you’re in the U.S. International shipping takes 10-14 business days to arrive. Most orders are ready to ship up to three business days of ordering.
We don't offer direct exchanges through the site. If you'd like to exchange a product, we will refund you the cost and you will have to place a new order online through our website.
It is important to us that any jewelry purchased through saatchijewelry.com maintains its high quality throughout the years.
We recommend cleaning as often as needed using a polishing cloth or a soft cotton cloth on any metal parts to reduce tarnish. Please keep in mind, due to personal pH levels of peoples' skin and the frequency of wear, some jewelry may tarnish more quickly for some. Since exposure to air can also oxidize jewelry, we recommend storing jewelry in an air tight pouch, rather than keeping it exposed to air.
Please try to avoid over-exposing the jewelry to water and sunlight. We recommend removing your jewelry before showering, swimming, etc.
Please note Saatchi Jewelry will not be held responsible for any damages that may occur by forgoing the above recommendations.